Get in touch with the NER Calculator team
Have a question, found a bug, or want to suggest a feature? We’d love to hear from you. Use the form below or reach us directly by email.
How to reach us
The fastest way to reach us is by email. We read every message and route it to the right person.
support@neteffectiverentcalculator.comWhat we can help with
Bug reports
Let us know if something isn’t working as expected — broken inputs, incorrect calculations, or rendering issues on a specific device or browser.
Feature requests
Suggest new capabilities you’d like to see, such as additional lease structures, export formats, or comparison tools.
Calculation questions
Ask about how a specific NER figure was derived, how escalations or concessions are modeled, or how to interpret a result.
Correction requests
Spot an error in our educational content or a definition that needs updating? Send us the details and we’ll review it.
Expected response time
We typically respond within two business days. Complex calculation questions may take a little longer, but we’ll acknowledge receipt right away.
What we don’t do
The NER Calculator is an educational tool. We do not provide individual lease advice, brokerage services, or tailored financial recommendations. For guidance on a specific transaction, please consult a qualified tenant-representation broker or real estate attorney.
Send us a message
Fill out the form below and we’ll get back to you by email.